:)Smiliegames Problem Solver

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Thank you for your patience. You have reached this page for one of the following reasons:
  • We have determined that your particular problem will be solved most easily by speaking directly with a technician.
  • You have asked to contact a :)Smiliegames Tech Support technician

So that we can respond quickly to your request for help, please try to complete the following questionnaire. Don't worry about any questions you can't answer - just leave them blank. The :)Smiliegames Tech Support department answers every query we receive - please be patient at peak times and over weekends.





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Your name:

Your email:

Please be CERTAIN that you enter your correct email address.
If your address is wrong, :)Smiliegames Tech Support have no way of replying to you.

Confirm email:




If the problem is with one of our games, which game is it ?




Can you describe the exact nature of your problem ?
(e.g. What were you trying to do? What happened? Has it happened before?)




What general type of computer are you using ?
(e.g. PC, Apple Macintosh)




What operating system are you using ?
(e.g. Windows 95, Mac OS 8.1, RedHat 6.2)




What browser are you using ?
(e.g. Internet Explorer, Netscape, AOL 6, Compuserve 4)




What version is your browser ?
(Look in the Help\About menu if applicable)




Is your computer connected to the internet directly or though a proxy server ?

Direct connection to the internet
Connected through a proxy server
I don't know



What plugins does your browser currently have installed ?
(e.g. ShockWave, RealAudio)




How much memory (RAM) does your machine have ?




How fast is your computer, in Megahertz (Mhz) ?




Other information or comments






Thank you for your patience in answering these questions.
Now click the button below to send your problem to the :)Smiliegames Tech Support department.